Privacy Policy

We collect information that you provide directly to us when you use our digital solutions and services, including:

• Personal information such as name, email address, phone number, and company details when you contact us or use our services

• Business information related to your project requirements and objectives

• Technical information including IP address, browser type, device information, and usage patterns

• Payment and billing information when you purchase our services

• Communication records including emails, messages, and support tickets

Falah Tech uses the collected information to:

• Provide, maintain, and improve our digital solutions and software products

• Process transactions and manage your account

• Communicate with you about our services, updates, and support

• Customize and enhance your experience with our products

• Analyze usage patterns to improve our services and develop new features

• Ensure security and prevent fraud or unauthorized access

• Comply with legal obligations and enforce our terms

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest

• Secure servers and cloud infrastructure

• Regular security audits and vulnerability assessments

• Access controls and authentication mechanisms

• Employee training on data protection and privacy

• Incident response procedures for security breaches

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers and partners who assist in delivering our digital solutions (under strict confidentiality agreements)

• When required by law or to comply with legal processes

• To protect our rights, property, or safety, or that of our clients

• In connection with a business transfer, merger, or acquisition

• With your explicit consent for specific purposes

As a provider of comprehensive digital solutions, we handle various types of data:

• Web application data and user interactions

• Mobile app usage and analytics data

• Enterprise system data and business processes

• Cloud infrastructure and hosting data

• API integrations and third-party service data

• Custom software solution data specific to your business needs

All data processing is conducted in accordance with applicable data protection laws and industry best practices.

You have the right to:

• Access and receive a copy of your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Data portability - receive your data in a structured format

• Withdraw consent where processing is based on consent

• File a complaint with relevant data protection authorities

To exercise these rights, please contact us at falahtech1@gmail.com