Terms and Conditions

Please read these terms carefully before using our digital solutions and services.

Last updated: January 14, 2026

Welcome to Falah Tech. These Terms and Conditions ("Terms") govern your access to and use of our digital solutions, software products, and services. By using our services, you agree to comply with and be bound by these Terms.

Falah Tech provides a wide range of digital solutions including custom software development, web applications, mobile apps, enterprise systems, cloud infrastructure, and related technical services. These Terms apply to all users, clients, and visitors of our services.

Acceptance of Terms

By accessing and using Falah Tech's digital solutions, software products, and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

These terms apply to all users of our services, including but not limited to:

• Web applications and websites

• Mobile applications (iOS and Android)

• Enterprise software solutions

• Cloud infrastructure and hosting services

• Custom software development services

• API integrations and third-party services

• Consulting and technical support services

Services and Digital Solutions

Falah Tech provides comprehensive digital solutions and software products including:

• Custom web development and web applications

• Mobile app development for iOS and Android platforms

• Enterprise software systems and business process automation

• Cloud infrastructure setup and management

• API development and integration services

• Software maintenance and support services

• Digital transformation consulting

• Islamic banking and fintech solutions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Responsibilities

When using our digital solutions and services, you agree to:

• Provide accurate and complete information when required

• Maintain the security of your account credentials

• Use our services only for lawful purposes

• Not attempt to reverse engineer, decompile, or disassemble our software

• Not interfere with or disrupt the operation of our services

• Not use our services to transmit harmful code, viruses, or malicious software

• Respect intellectual property rights and not infringe upon third-party rights

• Comply with all applicable laws and regulations

You are responsible for all activities that occur under your account.

Intellectual Property

All digital solutions, software products, and content provided by Falah Tech are protected by intellectual property laws:

• All software code, designs, graphics, and content are owned by Falah Tech or our licensors

• Custom software developed for clients remains the property of the client upon full payment

• You may not copy, modify, distribute, or create derivative works without explicit permission

• Trademarks, logos, and brand names are the property of their respective owners

• Open-source components used in our solutions are subject to their respective licenses

• You retain ownership of your data and content submitted through our services

Payment Terms

Payment terms for our digital solutions and services:

• Pricing is provided in project proposals and service agreements

• Payment schedules are agreed upon before project commencement

• All fees are non-refundable unless otherwise specified in writing

• Late payments may result in service suspension or termination

• Additional charges may apply for scope changes or additional features

• We reserve the right to change pricing with 30 days' notice for recurring services

• Payment disputes must be raised within 14 days of invoice date

Limitation of Liability

To the maximum extent permitted by law:

• Falah Tech provides digital solutions and services 'as is' without warranties

• We do not guarantee uninterrupted or error-free service

• We are not liable for indirect, incidental, or consequential damages

• Our total liability is limited to the amount paid for the specific service

• We are not responsible for third-party services or integrations

• Data loss or corruption is your responsibility - maintain backups

• We are not liable for business losses or lost profits

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

Service Level Agreements

For our digital solutions and services, we commit to:

  • Maintaining uptime targets as specified in service agreements
  • Providing timely support and maintenance services
  • Delivering projects according to agreed timelines and specifications
  • Conducting regular security updates and patches
  • Offering technical support during business hours

Specific SLA terms are detailed in individual service agreements and project contracts.

Termination

Either party may terminate service agreements with written notice:

  • For cause: immediate termination for breach of terms
  • For convenience: with 30 days' written notice
  • Upon termination, access to services will be discontinued
  • Outstanding payments remain due and payable
  • Data export options may be available upon request

Governing Law and Disputes

These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms or our digital solutions and services shall be resolved through:

  • Good faith negotiation between parties
  • Mediation if negotiation fails
  • Arbitration or court proceedings as a last resort
  • Jurisdiction: Courts of Karachi, Pakistan

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through:

  • Email notification to registered users
  • Prominent notice on our website
  • Updated "Last updated" date

Continued use of our digital solutions after changes constitutes acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms and Conditions or our digital solutions and services, please contact us:

Email: falahtech1@gmail.com

Phone: +92 335 7775360

Address: B-56, Gulistan-e-Johar, Block 9/A, Karachi, Pakistan

By using Falah Tech's digital solutions and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.